At Whelly Hill Farm, we take our responsibility in protecting your personal data seriously. We make sure to always comply with the latest data protection regulations and commit ourselves to the highest privacy standards.
In this Policy, we explain what type of personal data we collect, how we collect your personal data, how we use your personal data, and how we store your personal data.
Our contact details
Name: Lucy Forbes
Phone Number: 07973 281211
What type of information we have
We currently collect and process the following information:
Address (for delivery purposes)
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
You filled out our contact form
You phoned us
You left a voicemail
You sent a direct email
You made a purchase through our online shop
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
1. Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
2. We have a legitimate interest
What we do with the information we have
How we store your information
Your information is securely stored by us at Whelly Hill Farm.
We keep personal information until the individual asks us to erase the data. Once we have been informed, we will then dispose of the information as soon as possible.
These functional and required cookies are always used, which allow Wix, our hosting platform, to securely serve this website to you.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at email@example.com if you wish to make a request.
How to complain
To make a complaint, please contact us at firstname.lastname@example.org and we will get back to you.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113